How can a claim be denied?

We hope that this never happens to you but a claim could be denied if:

  1. Cause of death wasn’t covered in the policy. See our exclusions
  2. Suicide occuring during the contestable period [link to glossary term].

During this 2-year period, life insurance companies have the right to investigate the cause of death and review information provided on the insured’s application. If the company finds that inaccurate or false information was provided, the claim may be denied.

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